Maintenance
In a world where your teams need to have full access to their IT resources, PMS is committed to delivering a service through our helpdesk and by providing qualified experts to intervene on your sites.
PMS provides hot line and on-site maintenance services. With a responsive support team, PMS has skilled IT specialists who are qualified and trained in essential areas of expertise for the proper functioning of your installations (servers, multi-system capabilities such as Windows/Linux/Apple Mac OS-IOS/Android, networks, IT security, etc.).
Technical teams are dispatched whenever necessary to ensure service continuity by restoring the operationality of the business solution within the specified deadlines (SLA).
In general, PMS service contracts include various levels of Business Continuity Plans (BCP).
Why choose PMS for your maintenance ?
- Responsiveness
- Availability
- Over 30 years of experience
- English-speaking resources
- Accessible helpdesk
- Guaranteed responses and solutions
- Access to expert skills
- Provision of substitute equipment